The City of Pasadena has his history from 1886 and it has continued to attract more residents over the years and now is home to about 130,000 residents. The City Council owns that Pasadena Water and Power company that provide access to water and electricity to the residents. In a bid to add value to their services they have provided various utility payment options discussed below.
How to Pay the Bill
Pasadena Water and Power Bill Payment offers seven methods that customers can use to make their bill payments easily and conveniently. Below find the payment options discussed.
Pay Online: Customers can make Pasadena Water and Power Bill Payment online by visiting https://eservices.cityofpasadena.net/IwrWP/Logon.aspx. In order for customers to access this service they have to register for an online account by calling the customer service at (626) 744-4005.
Once login the customer can then access the following services:
- Edit account details
- Can view the history of the accounts usage
- Make payments via Visa, American Express, Master Card, or Discover cards
- Request for more time to make payment of your bill
- Customers can report water issues online
- Customers can request to stop, and transfer service
Make Direct Debit: There are those customers that would wish their water bill to be deducted directly from their bank accounts. To use this method one should fill an application authorizing the bank to make the payment on their behalf. The form can be found from their official website or requested from the customer service by calling 1-626-744-4005.
Pay by Mail: Customers can also make Payments using personal check or money order then sent:
City of Pasadena, Municipal Services
PO Box 7120
Pasadena, CA 91109-7220
Pay by Phone: This option can also be used to make payment by following the instruction after calling 1-626-744-4005 then issuing the account number and PIN.
In Person: It’s also possible to make payment in person by visiting their offices at the address given below during working hours.
Municipal Services Payment Center in City Hall
100 N Garfield Ave, Room, N106
CheckFree: CheckFree is a payment processor that has been contracted by Pasadena Water and Power company to help the customers make their payment with ease.
Drop Box Location: Customers running late and need to make their bill payments, then the drop box that works even after the hour is available for them. It is located at junction of Garfield Ave and Union St