Columbus water works are suppliers of drinking water, wastewater management services to over 250,000 residents of Columbus including Fort Benning and parts of Harris and Talbot counties. It is committed to maintaining and improving levels of service to its customers and ensuring environmental stewardship of the Chattahoochee river watershed.
To make bill payment easier for customers, several payment options have been made available. The Columbus Water Works Water Bill Pay options include eTAP Online, telephone payments, automatic bank drafts, mail payments and paying in person.
Pay with eTAP online:
- Visit http://www.cwwga.org/plaintext/home/home.aspx and click on ‘pay/view my bill online’. This will direct you to the eTAP online payment system.
- Login with your user ID and password.
- If you haven’t registered for online access click on the registration link to create an online account and provide the information required including your Columbus water works account.
- You will need to provide your account number and payment information to pay your bill. The payment information depends on your payment mode. If you are paying with your credit/debit card, you will need to provide your card number and name. If you are paying from a bank account, you’ll need to enter your correct account number and provide your bank’s routing information. The amount you want to pay should also be specified and the date of payment.
Automatic draft: with automatic bank drafts, your bill amount is automatically deducted from your bank account automatically on the due date. The service can also be signed up online or pick a form at the Columbus water works office. Processing the payment could take up to six weeks after you submit your application so until you receive a statement indication ‘bank draft’, you should continue submitting payments through other methods.
Pay in person: visit the Columbus water works office at 1421 Veterans Parkway or any CB&T Bank location to make your payment using a MasterCard or Visa card, cash or check. In case it is at night you could use the drive-through service to conveniently at your bill.
Pay by mail: Send your payment via mail using the return envelope provided or to the address below:
Columbus Water Works, P.O. Box 1600, Columbus, Georgia 31902-1600.
Pay by phone: call 706-649-3311 to make your payment with your credit/check card or electronic check using the eTAP phone service. Have your account number and payment information ready when you call.