To make it easy for its customers to pay their bills, Colorado Springs utilities has provided several bill payment methods. These include paying in person, by phone or by mail. Customers can also use the self-service methods such as online bill pay, AutoPay, and speed pay by western union.
Pay online: You can pay online with your bank account. To make a one time payment one can use western union speed pay by providing your account number.
However, to access detailed information about your account and make online payments, you need to first login to your account.
- In the login section, enter your user ID and password to log in.
- If you hadn’t registered, click on ‘register residential account’ or on ‘register commercial account’ depending on your type of account. Provide the required information to register.
- Once logged in, click on the pay my bill option and select the type of payment you wish to make.
- Provide your payment details and submit your payment.
The AutoPay Colorado Springs Utilities Bill Pay option allows your bill amount to be automatically deducted from your checking or savings account automatically on the due date. To complete sign up to this service, you will need to present a voided check or voided deposit slip. Western union speed pay accepts visa, discover, master card, electronic checks and debit card payments at a convenience fee of $2.95. Customers can use cash to make Kiosk payments.
Pay in person: you can make bill payment with checks, cash or money order for free at the Colorado Springs utilities customer service center or at the payment drop boxes (no cash) situated at various places. You can also pay at the western union convenience pay at a $1.50. You will need to produce your bill statement for this Colorado Springs Utilities Bill Pay service.
Pay by phone: To make payments via phone call 719-448-4800, then select option 3, then followed by option 1; or 800-238-5434; or 711 or 800 relay to make your payment using an electronic check or debit card through the phone.
Pay by mail: send your payment via electronic check or money order to: P.O. Box 1103, Colorado Springs, CO 80947