Cleveland Utilities Bill Payment

Cleveland Utilities logoCleveland Water System has been in existance from 1895, but merged with Cleveland Electric System in form the current Cleveland Utilities. It was formed to server the residents of Cleveland, Ohio and its surroundings. Its water customers can be approximated to be around 30,417. To help the customer pay for the service promptly so that to avoid disconnections, the company has establish realible payment systems to help the customers.

How to Pay the Bill

There are more payment options today that ever before and Cleveland Utilities Bill Payment offers just that. In the light os green environment to protect the environment the comapny has embanked on sento e-bills to their customer and preferring online payments to the tradition way of payments, but they still accept payments via mail.


  • Pay online: Customers can make Cleveland Utilities Bill Payment online by visiting .This site processes all the online payments so customers should not worry about the redirect to the First Energy website. The service is free and one should register so that they are able to access it. Below find a screenshot instruction on how to register for the service.

Cleveland Utilities Bill Payment Log In

Once registered a customer should now login and pay suing a credit card or an elctronic check to make payment as shown below.

Cleveland Utilities Bill Payment Register

  • Pay by phone: All payments meant for First Energy companies are done centrally to the number 1-866-569-4770. The service can be accessed for 24 hours a day since its an automated service. Customers using this method should have their account number and their card details that is, the card number and security code to verify that the card is indeed theirs.
  • Pay in person: Customers wishing to make payments in person can visit payment locations that are available throughout Cleverland. Visit their official website to learn of the various Authorized Payment Agenciesavailable. To locate your local paymant location you need to have a zipcode of the area to search.
  • Pay by mail:Cleveland Utilities Bill Payment can also be made via mail. Simply send yout payment and your bill statement to the address below. This payments should not be sent as cash, but as money order or personal check

Cleveland Electric Illuminating Company
PO Box 3638
Akron, OH 44309-3638

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