American Electric Power (AEP) West Virginia Bill Pay

american-electric-power_logoAEP is among the largest electric utility companies in the United States, serving customers in 11 states. Its headquarters is in Columbus, Ohio, but it serves other areas as well through its subsidiaries. Its subsidiaries include AEP Ohio serving Ohio and parts of West Virginia, Appalachian Power serving West Virginia and Tennessee, AEP Texas, Indiana Michigan Power, Kentucky Power, SWEPCO and PSO.

There are several American Electric Power (AEP) West Virginia Bill Pay options available such as auto monthly withdrawals, immediate one-time payments, and mail or phone payments.

Payment options

Pay online: To use the online payment option and access information about other payment options; visit the AEP website and click on the ‘bills & payments’ option on the left side of the page. Enter your West Virginia zip code. This will direct you to the AEP Appalachian Power website. Log in to your online AEP Appalachian account to view your bill, sign up for paperless billing and make your payment using a credit/debit card or from your bank account. Signing up for paperless billing also allows you to pay your bill online for free.

Immediate one-time payment: You can quickly pay your bill online using this method which is made available by BillMatrix at a $2.95 fee.

  • Click on the corresponding link and login to your account or register if you are visiting the site for the first time.

AEP login

  • Once logged in, select the method you wish to use to pay your bill

AEP register

  • Select the mode of payment you will use, whether bank account or credit/debit card
  • Enter your payment information and submit your payment.
  • You will receive a confirmation code which serves as proof of payment.

Automatic monthly withdrawals: Have you’re the amount you owe deducted directly and automatically from your checking bank account every month by signing up for this American Electric Power (AEP) West Virginia Bill Pay service. The deduction will start after 4-6 weeks after you’ve submitted your application. Sign up for this convenient service by opting in for paperless billing or clicking on ‘enroll for auto withdrawal’ in the bill payment page.

Pay by mail: Send your payment and the top part of your bill to the address on the return envelope that was sent together with your bill or send it to:

Appalachian Power
PO BOX 24404
CANTON, OH 44701-4404

For overnight payments, send your payment to:

Appalachian Power
CANTON, OH 44702

Pay by phone: Call 1-800-611-0964 to make your bill payment using a credit or debit card, checking account or ATM card. Make sure you have your account number and payment information with you when you call.

Pay in person: Visit an authorized payment station near you to pay your bill. You can visit their offices to make the payment.

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